Welcome to New Concept Auto Service
Your Trusted Auto Repair Experts
At New Concept Auto Service, we prioritize people above all else. With over six decades of experience, we have become a trusted name in automotive care, proudly serving the communities of Overland Park, Olathe, Shawnee, and Merriam, KS. As a family-owned business, we are committed to upholding our values of integrity and excellence, ensuring that every customer receives honest, reliable service. Whether it's routine maintenance or complex repairs, our ASE-certified technicians are equipped to handle most makes and models of vehicles with precision and care.
Certified Expertise You Can Trust
When you bring your vehicle to New Concept Auto Service, you can rest assured that it’s in expert hands. Our ASE-certified technicians have the knowledge and skills to tackle any automotive issue, from European models to domestic vehicles. As an AAA-approved auto repair shop, we are recognized for our high standards in service quality and customer satisfaction. We believe in providing transparent, trustworthy service, ensuring that your vehicle is safe and reliable on the road.
TechNet Affiliation and Unbeatable Warranty
New Concept Auto Service is proud to be affiliated with TechNet, giving us access to the latest industry resources and offering our customers additional peace of mind. We back our services with an unmatched 5-year/50,000-mile warranty, demonstrating our confidence in the quality of our work. Whether you're visiting us for a routine oil change or a major repair, our team is dedicated to delivering long-lasting solutions that keep your vehicle running smoothly for years to come.
Convenient Locations for Your Auto Needs
With four convenient locations in Overland Park, Merriam, Shawnee, and Olathe, KS, New Concept Auto Service is here to serve your automotive needs wherever you are. Vicente and Katherine Silva, the proud proprietors, are deeply committed to supporting the local community and expanding their service offerings to include European car brands. Our mission is to make every customer's experience seamless, ensuring dependable, safe vehicles through trustworthy, expert care. Visit any of our locations today to experience the New Concept Auto Service difference!
Testimonials
Mechanic’s Corner: Client Reviews on Our Services
"Had a fantastic experience! [...] Everyone here was friendly , attentive & followed through with everything they said they would do! Highly recommend"
by Lisa Wiens
"Fair price and excellent work. They back up every service and suggestion with photos (and without any pressure). I’m impressed with their integrity."
by David Miller
Automotive Services We Offer
Premier Auto Repair and Maintenance
A/C & Heat Repair
Stay comfortable with expert A/C and heat repair, ensuring your vehicle performs well in all weather. We diagnose and fix climate control issues quickly.
Suspension Repair
Improve ride comfort and safety with suspension repair that enhances handling and reduces wear on your vehicle. Trust our team for smooth driving.
Auto Diagnostics
Prevent costly repairs with accurate diagnostics to detect issues early. Our advanced tools ensure your vehicle runs efficiently.
Free Second Opinion! If Another Shop Gave You A Quote, Let Us Take A Look!
What Makes Us Different
Our Guiding Principles
01
Honesty
We value transparency and open communication, building trust through truthful and candid interactions.
02
Integrity
We act with integrity in everything we do, adhering to the highest standards. Our values guide our decisions, and integrity serves as the compass for all our actions.
03
Quality
We are committed to excellence, taking pride in our work and consistently delivering high-quality products and services.
04
Accountability
We own our actions and results, staying responsible to our customers, colleagues, and vendors. This ensures we deliver on our promises.
05
Continuous Improvement
We focus on learning, innovation, and constantly improving our processes, products, and services to achieve excellence.
06
Building A Positive Culture
We promote a respectful, collaborative, and inclusive environment that values diversity, supports creativity, and prioritizes well-being.
Vehicles We Service
Comprehensive Care for All Makes & Models
At New Concept Auto Service, we pride ourselves on being a full-service auto repair shop, offering top-quality maintenance and repair services for most makes and models of vehicles. Whether you drive a car, truck, SUV, or van, our ASE-certified technicians are highly trained to handle the specific needs of your vehicle. As an AAA-approved shop, we’re dedicated to providing the highest standards of automotive care, ensuring your vehicle receives the expert attention it deserves.
With four convenient locations in Overland Park, Merriam, Shawnee, and Olathe, KS, New Concept Auto Service is your go-to destination for reliable auto repair. As a TechNet Professional Automotive Service facility, we back our work with a 5-year/50,000-mile nationwide warranty, giving you confidence no matter where the road takes you. Trust our team to deliver exceptional service with a focus on precision, efficiency, and customer satisfaction.
Frequently Asked Questions
Helpful Info for your auto needs
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Can I book an appointment online?
Yes, you can easily schedule an appointment online through our website at any of our four locations.
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Where are you located?
We proudly serve customers at our four Kansas locations: Overland Park, Merriam, Shawnee, and Olathe.
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What vehicles do you work on?
We service most makes and models, from domestic to foreign vehicles, ensuring expert care for your car, SUV, or truck.
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What are your business hours?
New Concept Auto Service is open Monday through Friday, 7:30 AM to 5:30 PM, across all our locations for your convenience.
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Do you offer any discounts?
Yes, we frequently offer service specials and discounts to help you save on essential repairs and maintenance. Check out our Specials page!
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Are you hiring?
Yes, we’re always looking for skilled professionals to join our team! Check our Careers page for current openings.
Tips & News
Car Care Chronicles: Maintenance & Repair Tips From our Expert Mechanics in Johnson County
Auto Repair Mechanic Near Me
Our Expert TEchnicians Provide Quality Auto Services to the Residents of Johnson County and Nearby Areas
New Concept Auto Service is proud to serve the Kansas City metropolitan area with four convenient locations: Overland Park, Merriam, Shawnee, and Olathe, KS. Our easily accessible shops allow us to provide top-tier auto repair services to drivers across these cities and beyond. As a full-service auto repair facility, we service most makes and models, offering the highest level of expertise with our ASE-certified technicians.
Whether you need routine maintenance or advanced diagnostics, you can trust us to deliver high-quality service backed by a 5-year/50k-mile warranty. Our comprehensive services are available to customers from all surrounding areas, ensuring that top-quality automotive care is always within reach.
- Overland Park, KS
- Kansas City, KS
- Leawood, KS
- Mission, KS
- Merriam, KS
- Lenexa, KS
- Fairway, KS
- Westwood, KS
- Shawnee, KS
- Lake Quivira, KS
- De Soto, KS
- Gardner, KS
- Olathe, KS
- Basehor, KS
- Eudora, KS
- Lawrence, KS
We Fix It Right, The First Time!
Services
